Shipping Information - SPPSUPERPOOL
Order Processing
Thank you for choosing SPPSUPERPOOL for your pool chemical and equipment needs. To ensure a smooth shopping experience, please review our shipping information:
1. Order Processing Time
Orders are typically processed within 1-2 business days, excluding weekends and holidays. During high-demand periods or promotions, processing times may be slightly extended.
2. Shipping Methods
We offer various shipping options to accommodate your needs:
Standard Shipping: Estimated delivery within 3-5 business days.
Expedited Shipping: Faster delivery within 2-3 business days.
Please note that delivery times are estimates and may vary based on your location and external factors.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order and your selected shipping method. You can view the shipping costs during the checkout process before finalizing your purchase.
4. Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor the status and location of your package.
5. International Transportation
We currently offer inland shipping services to many countries, especially the USA. We are constantly exploring options to expand our shipping possibilities.
6. Shipping Restrictions
Certain products may have shipping restrictions due to their size, weight, or hazardous nature. Any applicable restrictions will be communicated during the checkout process.
7. Delivery Issues
If you encounter any issues with the delivery of your order, please contact our Customer Support team at info@sppsuperpool.com for assistance. We are here to help resolve any concerns promptly.
8. Address Accuracy
Please ensure that your shipping address is accurate and complete to avoid any delivery delays or issues. SPPSUPERPOOL is not responsible for packages delivered to incorrect addresses provided by the customer.
9. Shipping Promotions
From time to time, SPPSUPERPOOL may offer shipping promotions, such as free shipping on qualifying orders. Details of such promotions will be clearly communicated on our website.
Contact Us
If you have any questions or require further assistance regarding shipping, please contact us at info@sppsuperpool.com.
Thank you for choosing SPPSUPERPOOL. We aim to provide you with a convenient and reliable shipping experience as you enjoy our high-quality pool chemicals and equipment.
